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Setup Assistance

If you encounter any issues during the installation or configuration process, please refer to the following troubleshooting tips:

Written by Bernard Treacy

- Unable to Scan QR Code: Ensure the device is connected to Wi-Fi.

- Unable to Scan QR Code: Ensure your camera is functioning correctly and has permission to access the internet.

- Download Warnings: If you see warnings during download, verify the source of the download link to ensure it is legitimate.

- Installation Issues: If the app doesn’t install, check your device’s storage space and permissions.

- For further assistance, please contact Customer Success team.

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